Secure and audited
self-service password resets

Reduces Help Desk workload and improves end-user productivity

IT delegates which users have access to the application

Helps enforce a strict password reset regimen as part of an organization’s overall security policy

Email alerts notify users and Help Desk about expiring passwords

Maintains high levels of end-user and Help Desk productivity by preventing account lockouts

Security

Strengthens enterprise security by enforcing a strict password reset regimen that allows only delegated, audited users access to account change permissions

Compliance

Helps organizations maintain regulatory compliance by auditing the effectiveness of password management controls and ensuring that only approved personnel can change passwords

Control

Add/update/delete local and global groups

Self-Service Resets

Allows users to reset their own locked or disabled accounts without any Help Desk interaction

Help Desk Resets

Allows Help Desk staff to reset user accounts without involving IT administrators

Multiple Reset Options

Resets can be conducted via any web browser, Windows desktop, PDA, or smartphone

Delegated Users

Maintains complete IT control over which users have access to the application

Verify Identities

Requires users to validate their identities through a relational database before they can reset their accounts

Automatic Alerts

Notifies users and administrators about pending password expirations

Disable Accounts

Locates and disables stale user accounts

Mandate Resets

Requires users to reset recently changed passwords at the time of their next logon

Scheduled Reports

Generates scheduled and on-demand reports on user account activity

Audit Logs

Presents a full audit trail of password changes by date or user

Flexible Integration

Interfaces with any SQL-capable database and deploys without installing agents

Database/AD Integration

Interfaces with existing Active Directory or Human Resources databases

Comprehensive Enrollment

Reports on which employees have not yet enrolled, ensuring universal participation

Native 64-bit Support

Support for native 32-bit and 64-bit environments, providing greater performance in the Windows enterprise

Randomized Verifications

Selects security verification questions randomly, preventing the same questions from being repeated

Flexible Sourcing

Sources the user verification questions and answers with administrator defined data

Web Interface

Utilizes existing domain group memberships for fully web-based solution

Cross-Platform Access

Works with Windows, OSX, Linux, and UNIX via the web interface to reset passwords on Microsoft domains

Mobile Support for the Enterprise

Compatible with mobile devices including Windows Mobile, Pocket PC, Palm, and Blackberry

RSA SecurID

Provides two-factor authentication to assure that only authorized users can access passwords

Microsoft Certified

Certified for Microsoft Windows 7, Windows NT/2000/XP/Server 2003/Server 2008, as well as mobile devices