Account Reset Console solves one of the most common problems encountered by IT groups managing large enterprises — users losing access to systems because of forgotten or expired passwords.

Account Reset Console grants your users a secure and audited method for resetting or unlocking their own Windows accounts without involving the IT department. Users can reset their passwords from the Windows Logon screen via a "Forgot Password" link on their own systems, or through a secure web interface accessible from any shared kiosk in the network.

Self-service capability for this common IT task increases end-user and Help Desk staff productivity. And with auditing and delegated control over access to Account Reset Console, your organization is assured of continued regulatory compliance and improved enterprise security.

The product also automatically alerts users about soon to expire passwords, requires users to update recently reset passwords, and locates and disables stale user accounts – sealing off a potential security vulnerability in the network. With this granular control, organizations can enforce a strict password reset regimen that is essential to an effective IT security policy. Account Reset Console ensures compliance with HIPAA, PCI DSS, and other security regulations by maintaining an audit trail of all password management operations.

Key Features:

1. Secure and audit self-service password resets

2. Delegate which users have access to the application

3. Notify users and Help Desk about expiring passwords via email alerts

Key Benefits:

1. Maintain high levels of end-user and Help Desk productivity by preventing account lockouts

2. Help enforce a strict password reset regimen as part of your organization’s overall security policy

3. Reduce Help Desk workload and improve end-user productivity

Disable Stale User Accounts

Account Reset Console is known for its ability to let delegated users securely reset their own passwords, without involving the Help Desk staff. However, what many users may not realize is that the product also provides the built-in ability to identify and scan all user accounts, and automatically disable stale or unknown accounts.

When Account Reset Console locates accounts that have been inactive for an excessive amount of time, a warning email is sent to the users, requesting that they logon. If those accounts remain inactive after the warning, Account Reset Console can automatically disable them. The user can contact the Help Desk to reactivate the dormant account, and it can then be turned back on without the loss of data or security settings.

Prevent Security Breaches

By identifying and quickly disabling inactive user accounts, potentially serious security breaches into the network are closed. The risk is that stale accounts can be exploited to gain unauthorized access to sensitive company resources.

Users should not maintain access to any system when their job duties no longer require it, and all accounts for terminated workers should be suspended immediately. This is a security best practice that can also help organizations maintain compliance with regulatory initiatives.